Delivery Information
Goods are shipped by DHL and UPS (e.g. North America and other countries). All shipments are insured against theft and accidental damage during transit. We currently ship to over 200 countries around the world. If we do not deliver to your country, please contact us and we'll make it possible. Please be aware that sales taxes, customs duties, and handling costs may be charged by DHL on any shipment to countries outside of the European Union (EU), and will not be refunded if the items are returned.
Please note that as a customer outside the EU, you shop VAT free. The VAT has already been deducted automatically. Any customs and import fees may apply and must be paid by you directly. We have no influence on these fees. Please be aware that in case of refusal to accept the parcel any additional costs will be deducted from your refund. In this case due to customs paper work your refund might take up to 6 weeks after the parcel arrived.
Thank you for your understanding!
We reserve the right to combine separate placed orders in case the orders are not yet sent.
Please refer to the tables below for shipping methods, costs and approximate delivery times for your destination.
| Destination | Shipping method | Shipping costs | Delivery times |
|---|---|---|---|
| Germany | Express | 19.00 EUR | 1-2 business days (Delivery Mon - Fri) |
| Standard | 5.90 EUR | 1-3 business days | |
| Norway | Express | 59.00 EUR | 1-3 business days |
| Standard | 19.00 EUR | 2-4 business days | |
Other European Union Countries | Express | 59.00 EUR | 1-2 business days |
| Standard | 15.00 EUR | 2-4 business days | |
| Switzerland | Express | 59.00 EUR | 1-2 business days |
| Standard | 19.00 EUR | 2-3 business days | |
| Russian Federation | |||
| Standard | 19.00 EUR | 5-9 business days | |
| North America | Express | 100.00 EUR | 2-3 business days |
| Standard | 35.00 EUR | 7-14 business days | |
| Asia | Express | 100.00 EUR | 2-3 business days |
| Standard | 35.00 EUR | 7-14 business days | |
| Oceania | Express | 100.00 EUR | 2-3 business days |
| Standard | 35.00 EUR | 7-14 business days | |
| Rest of the world | Express | 100.00 EUR | 2-3 business days |
| Standard | 35.00 EUR | 7-14 business days |
RETURNS
We gladly accept returns within 14 days of receipt of the goods.
However, we can only accept non-faulty items that are in their original condition, have not been worn, altered or washed, with all tags still attached.
